01
Overflow capacity on demand
Route a client portfolio or a backlog spike to the agents without changing your staffing plan.
For RCM and billing firms
Onboard new client portfolios in days, not quarters. QHB works the routine follow-up while your team stays on the work that needs a human.
HIPAA compliant. BAA executed for every customer.
85%+
of denials are preventable with consistent follow-up
The pressure
Every new client adds claims. Hiring and training billers erodes the margin you just won.
Overflow and backlog spikes arrive without warning, and staffing up for the peak is expensive.
Every client wants evidence their claims were worked, not a monthly summary.
~12%
of claims are denied on first submission
$25+
average cost to rework a single denied claim
<35 days
in AR is the benchmark for top performers - clients notice the difference
How QHB helps
01
Route a client portfolio or a backlog spike to the agents without changing your staffing plan.
02
Every action is timestamped, attributable, and exportable for client reporting.
03
Agents work inside the systems and processes you already run for each client.
04
Add clients without adding billers at the same rate, so growth improves the bottom line.
FAQ
Yes. Most firms start with QHB handling routine follow-up or overflow while their team focuses on exceptions, denials, and client relationships.
QHB's audit trail and reporting can feed your existing client reporting, so the work is visible and attributable on the invoices you already send.
Once systems access is in place, agents can begin working a new portfolio within days, which shortens your onboarding timeline.
Get started
We'll walk through the agent queue on claims like your clients', then scope a pilot on one portfolio.