01
Works inside Epic and Cerner
Agents check status, pull denial detail, and post notes back to your system - no rip and replace.
For hospitals and health systems
Clear the backlog without adding headcount.
Your billers step off hold and into exception review. QHB's agents work the portals, the calls, the denials, and the resubmissions directly in the EHR you already run.
HIPAA compliant. BAA executed for every customer.
<35 days
in AR is the benchmark for top performers - many organizations run 40-50+
The pressure
What makes AR harder here.
Backlogs that compound
Every unresolved claim ages into a harder, more expensive one. The queue grows faster than the team can work it.
Hiring cannot keep pace
Recruiting and training billers takes months, and turnover resets the clock. Claim volume does not wait.
No visibility between systems
Status lives in payer portals, spreadsheets, and phone notes. Leaders cannot see where cash is stuck until the month closes.
~12%
of claims are denied on first submission
$25+
average cost to rework a single denied claim
85%+
of denials are preventable with consistent follow-up
How QHB helps
What the agents take off your plate.
02
Denials and appeals at scale
Every denial is read, categorized, and worked, with appeals drafted and filed before the deadline.
03
An audit trail for every claim
Each action is timestamped and logged, so compliance and revenue integrity can review the full history.
04
Exception-based staffing
Your team sees only the claims that need human judgment, not a call list.
FAQ
Common questions from health systems.
Do we have to replace our EHR or clearinghouse?
No. QHB works alongside Epic, Cerner, and your existing clearinghouse, so there is no migration and no downtime.
How does QHB handle claims that need a human?
Agents escalate anything outside their lane - clinical questions, complex COB, or payer disputes - with the context your team needs to resolve it quickly.
How fast can a pilot start?
We scope a pilot on a slice of your open claims, connect to your systems, and the agents start working within days.
Get started
See the backlog move.
We'll map the agent queue to your payer mix and EHR, then scope a pilot on a slice of your open claims.
- A 30-minute walkthrough, no deck
- Mapped to your Epic or Cerner workflow
- Pilot scoped on a slice of your open claims